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Bulk SMS Kenya

Bulk SMS for NGOs and community programmes

Reach participants, volunteers and communities on any phone, in English or Kiswahili. Send programme reminders, meeting notices and alerts under your organisation's name, and pay only for what you send.

Get your sender ID Talk to us on WhatsApp

Bulk SMS for NGOs: reaching people responsibly

Many programme participants use basic phones, so SMS is often the only channel that reaches everyone. Handle their data with care.

Keep sensitive details out

Health, refugee or other sensitive status should never appear in an SMS. Phones are shared. Write "your group meeting" rather than naming a programme that reveals someone's circumstances.

Write for the reader

  • Use the language people speak: Kiswahili, English or both in separate messages.
  • Short sentences, one action, a date, time and place.
  • Sign with your organisation's name so people trust the message.

Use the data in your reports

Delivery reports show how many people each message reached. Export them per campaign as evidence for programme monitoring and donor reports.

What you get

  • Reaches feature phones

    SMS needs no data or app, which matters when many participants use basic phones.

  • English or Kiswahili

    Kiswahili uses the standard alphabet, so messages normally fit 160 characters.

  • Groups by location or programme

    Tag contacts by county, ward, group or programme and message only those concerned.

  • Delivery records for reporting

    Export delivery reports to CSV for programme monitoring and donor reports.

  • No monthly fee

    Prepaid at KES 0.55 per SMS, so spend matches your programme budget.

Sample messages you can send

SMS · 1×
Dear {{first_name}}, the farmer group meeting is on Thursday at 10am at the ward office. Please attend. AFYAPAMOJA
SMS · 1×
Habari {{first_name}}, kliniki ya watoto itakuwa Jumamosi saa 3 asubuhi katika shule ya msingi. Karibu. AFYAPAMOJA
SMS · 1×
Thank you for volunteering, {{first_name}}. Please report at 8am on Saturday at the community hall. AFYAPAMOJA

Simple bulk SMS pricing

Per SMS

KES 0.55

per 160-character SMS, all networks

Sender ID

KES 7,500

once, your business name as the sender

Top up from

KES 500

with M-Pesa, credit never expires

  • No monthly or setup fee for SMS
  • Same price on Safaricom, Airtel and Telkom
  • Prices exclude VAT

Get your sender ID

Tell us the name you want on your SMS

No account needed yet. Send your details and we take it from here on WhatsApp: documents, registration with the networks, then your SMS portal.

What do you need?

3 to 11 letters or numbers, e.g. GREENHILL

We use these details only to register your sender ID and contact you about it.

FAQ

Bulk SMS for NGOs and community programmes: questions

Can't find what you're looking for? Talk to us

Can we send in Kiswahili?

Yes. Kiswahili normally fits 160 characters per SMS. Avoid emoji and curly quotes, which reduce an SMS to 70 characters.

Do participants need to agree to receive SMS?

Yes. Explain at registration that you will send programme messages by SMS, record their agreement, and remove anyone who asks to stop.

Can we use delivery reports in donor reporting?

Yes. Export delivery reports per campaign to CSV, showing how many people each message reached.

Can participants reply?

SMS from a sender ID is one-way. For feedback and questions, add your WhatsApp number; replies arrive in the shared chat.or.ke inbox.

Bulk SMS

Your name on every SMS, sorted for you

Tell us the sender ID you want. We handle the networks and open your portal once it is approved.

Get your sender ID Talk to us on WhatsApp