Comparison
Best WhatsApp Business API Providers in Kenya (2026 Guide)
A fair comparison of WhatsApp Business API provider options for Kenyan businesses: going direct to Meta, global platforms and local providers, with criteria.
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WhatsApp Broadcasts
WhatsApp broadcasts that reach people without burning your number
Announce offers, reminders and updates to opted-in contacts with approved WhatsApp templates. chat.or.ke schedules, paces and filters your sends so your number stays healthy.
- No monthly fee
- Official WhatsApp Business profile
- Pay per message in KES
What you get
Target the right people
Choose contacts by tag or segment and personalise each message with their name and details.
Schedule and pace
Send now or later, with messages paced to stay within WhatsApp's limits.
Protect your reputation
Contacts who opted out, keep failing or were messaged too often are filtered out automatically.
Live reports
Follow sent, delivered, read and failed counts, and pause, resume or retry at any time.
How it works
-
Pick a template
Choose an approved WhatsApp template or request a new one.
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Choose your audience
Select contacts by tag or segment and see how many will receive it.
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Send and track
Send now or schedule it, then follow the delivery report live.
Great for
- Weekend offers and new stock announcements
- Payment and appointment reminders
- Event invitations and follow-ups
- Winning back customers who have not bought in a while
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Why do broadcasts need templates?
WhatsApp requires pre-approved message templates when a business messages customers who have not written in the last 24 hours. chat.or.ke includes a template library and handles approval requests.
Can I message people who have not opted in?
You should only message customers who agreed to hear from you. Unwanted messages get numbers restricted by WhatsApp, so chat.or.ke filters out contacts who opted out.
How much does a broadcast cost?
Each promotional message is charged from your prepaid wallet when it is sent; the pricing page lists current rates. WhatsApp also applies its own daily limits to each number, which increase as your number builds a good record.
Ready to run sales and support from one inbox?
Create your free account today. When you are ready to go live, a one-off KES 2,500 setup connects your official WhatsApp Business profile, and then you only pay for the messages you send.
No monthly fee · Pay per message · Top up with M-Pesa