About us
Built in Kenya for businesses that live on WhatsApp
Kenyan customers ask, compare and buy on WhatsApp. chat.or.ke gives businesses the tools to answer every one of them properly.
- No monthly fee
- Official WhatsApp Business profile
- Pay per message in KES
Why we built chat.or.ke
Walk into almost any Kenyan business and you will find a phone that never stops buzzing. Customers ask for prices, delivery, appointments and updates on WhatsApp, and the business tries to keep up from a single handset.
Large companies solve this with expensive contact-centre software and developers who can connect the WhatsApp Business Platform. Small and growing businesses usually cannot, so messages get missed, leads go cold and customers move on.
chat.or.ke closes that gap. We handle the technical setup, bring WhatsApp, email and SMS into one shared inbox, and add the AI, CRM and helpdesk tools that used to be out of reach, priced in Kenyan Shillings.
What we believe
Zero setup
Technology should not stand between a business and its customers. We do the hard parts so you can start in minutes.
Local first
Kenyan Shillings, Kiswahili, bulk SMS with your own sender ID and the way Kenyans really shop are built in from the start.
Your data is yours
Your customers trust you with their information. We keep every workspace isolated and never sell your data.
People and AI together
AI handles the repetitive questions and your team handles the relationships. You always stay in control.
Made for the way Kenya does business
- Customer conversations in English and Kiswahili
- Pay-per-message pricing in Kenyan Shillings, topped up with M-Pesa
- Bulk SMS with your own sender ID for customers without WhatsApp
- Guides for shops, clinics, schools, SACCOs and more
Ready to run sales and support from one inbox?
Create your free account today. When you are ready to go live, a one-off KES 2,500 setup connects your official WhatsApp Business profile, and then you only pay for the messages you send.
No monthly fee · Pay per message · Top up with M-Pesa