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Features

Everything you need to sell and support customers

Twelve connected tools in one dashboard, so every conversation, lead and ticket lives in one place.

  • No monthly fee
  • Official WhatsApp Business profile
  • Pay per message in KES

WhatsApp Inbox

One shared WhatsApp Business number for your whole team. Assign chats, add notes, send media and templates, and never miss a customer.

  • Connected for you
  • Assign and collaborate
  • Rich messages
Learn more: WhatsApp Inbox

Website Live Chat

A chat bubble on your website that answers instantly, shows who is browsing right now and hands visitors to your team in the same inbox as WhatsApp.

  • Answers that feel human
  • Live visitors
  • One inbox for every channel
Learn more: Website Live Chat

Facebook & Instagram

Messenger and Instagram DMs and comments in the same inbox as WhatsApp. Reply, hide spam and turn comments into private conversations.

  • One inbox, every channel
  • Comments become sales
  • Keep your posts clean
Learn more: Facebook & Instagram

AI Assistant

An AI assistant trained on your own business information that drafts or sends accurate replies in English and Kiswahili, day and night.

  • Learns from your content
  • Grounded answers
  • English and Kiswahili
Learn more: AI Assistant

Automation & Flows

Keyword auto-replies, button and list menus, and multi-step flows that capture leads and hand over to a person when needed.

  • Keyword auto-replies
  • Interactive menus
  • Multi-step flows
Learn more: Automation & Flows

CRM & Lead Pipeline

Every chat becomes a contact and a lead. Track deals through stages, tag and segment customers, and import or export your list.

  • Automatic contacts
  • Lead pipeline
  • Tags and custom fields
Learn more: CRM & Lead Pipeline

Multi-brand

Run several brands or branches from one workspace. Each brand gets its own chats, contacts, auto-replies and team, with one login for you.

  • Customers choose the brand
  • Separate teams, one login
  • Brand-specific replies
Learn more: Multi-brand

Helpdesk & Tickets

Turn complaints and requests into tickets with priorities, categories, SLA alerts and a progress link customers can follow.

  • Tickets from any chat
  • Priorities and categories
  • SLA alerts
Learn more: Helpdesk & Tickets

WhatsApp Broadcasts

Send approved WhatsApp template campaigns to opted-in contacts by tag or segment, scheduled and paced, with live delivery reports.

  • Target the right people
  • Schedule and pace
  • Protect your reputation
Learn more: WhatsApp Broadcasts

Email Inbox & Campaigns

Connect your business mailbox for a shared email inbox, then send tracked campaigns with templates, merge fields and unsubscribe links.

  • Shared email inbox
  • Templates and editor
  • Tracked campaigns
Learn more: Email Inbox & Campaigns

Bulk SMS

Reach customers who are not on WhatsApp with bulk and personalised SMS under your own sender ID, with templates, delivery reports and replies in your inbox.

  • Your own sender ID
  • Templates and personalisation
  • Segment and send
Learn more: Bulk SMS

Catalog & Orders

Show your products inside WhatsApp, let customers order in the chat, and manage the catalog and incoming orders from your dashboard.

  • Product catalog
  • Shopping inside WhatsApp
  • Order management
Learn more: Catalog & Orders

Ready to run sales and support from one inbox?

Create your free account today. When you are ready to go live, a one-off KES 2,500 setup connects your official WhatsApp Business profile, and then you only pay for the messages you send.

No monthly fee · Pay per message · Top up with M-Pesa