Schools & Colleges
Reach every parent and student by SMS, WhatsApp or email
Some parents read WhatsApp, some only get SMS and others check email. chat.or.ke lets your school send announcements and fee reminders on every channel, and handle admissions questions from one shared inbox.
- No monthly fee
- Official WhatsApp Business profile
- Pay per message in KES
The challenge
01
Messages miss some parents
Some parents are on WhatsApp, some only receive SMS and others read email.
02
Admissions enquiries pile up
During intake season the office cannot answer every question quickly.
03
The same answers every day
Fees, dates, uniform and documents: the office repeats itself constantly.
How chat.or.ke helps
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Bulk SMS to every parent
Reach every phone with fee reminders and announcements by low-cost bulk SMS.
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WhatsApp and email updates
Share newsletters, circulars and event reminders on the channels parents use.
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AI answers for admissions
Common questions about fees, dates and requirements are answered from your school's own information.
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Tickets for parent requests
Track transfer letters, fee statements and other requests until they are done.
What it looks like
Good morning. When do new student admissions close?
Good morning! Admissions close on 15 January. Fees can be paid through our M-Pesa paybill.
Thank you. Which documents are needed?
Please bring the previous school report, a copy of the birth certificate and two passport photos.
Features Schools & Colleges teams use
Bulk SMS
Reach customers who are not on WhatsApp with bulk and personalised SMS under your own sender ID, with templates, delivery reports and replies in your inbox.
WhatsApp Broadcasts
Send approved WhatsApp template campaigns to opted-in contacts by tag or segment, scheduled and paced, with live delivery reports.
Email Inbox & Campaigns
Connect your business mailbox for a shared email inbox, then send tracked campaigns with templates, merge fields and unsubscribe links.
AI Assistant
An AI assistant trained on your own business information that drafts or sends accurate replies in English and Kiswahili, day and night.
Can we reach parents without smartphones?
Yes. Bulk SMS reaches any phone, while WhatsApp and email reach parents who use them.
Can several staff members handle enquiries?
Yes. Admissions, accounts and teaching staff can share the inbox, with roles that limit what each person sees.
Ready to run sales and support from one inbox?
Create your free account today. When you are ready to go live, a one-off KES 2,500 setup connects your official WhatsApp Business profile, and then you only pay for the messages you send.
No monthly fee · Pay per message · Top up with M-Pesa