Real Estate
Never lose a property lead again
A single listing can bring dozens of WhatsApp enquiries. chat.or.ke qualifies each one by budget and location, assigns it to an agent and tracks it through viewings to closing.
- No monthly fee
- Official WhatsApp Business profile
- Pay per message in KES
The challenge
01
Enquiries from everywhere
Social media, property portals and ads all send people to your WhatsApp.
02
Time wasted on cold leads
Agents spend hours with people whose budget or preferred area does not match.
03
Tenant requests get lost
Maintenance issues reported by chat are forgotten until the tenant complains again.
How chat.or.ke helps
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Ad tracking
See which Click-to-WhatsApp ad each enquiry came from.
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Automatic qualification
A short flow asks for budget, location and move-in date before an agent steps in.
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A pipeline with owners
Move each lead from enquiry to viewing, offer and closing.
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Maintenance tickets
Log every tenant request as a ticket and track it until it is fixed.
What it looks like
Hi, I saw the 2-bedroom in Kilimani. Is it still available?
Yes, it is! Rent is KES 65,000 per month. Are you looking to move in this month or next?
Next month. Can I view it on Saturday?
Great. I have booked a viewing for Saturday at 11am, and our agent will share the location pin.
Features Real Estate teams use
CRM & Lead Pipeline
Every chat becomes a contact and a lead. Track deals through stages, tag and segment customers, and import or export your list.
Automation & Flows
Keyword auto-replies, button and list menus, and multi-step flows that capture leads and hand over to a person when needed.
WhatsApp Inbox
One shared WhatsApp Business number for your whole team. Assign chats, add notes, send media and templates, and never miss a customer.
Helpdesk & Tickets
Turn complaints and requests into tickets with priorities, categories, SLA alerts and a progress link customers can follow.
Can I see which ad a lead came from?
Yes. Leads from Click-to-WhatsApp ads are linked to the ad, so you can see which listings and campaigns bring real enquiries.
Can property managers use it for tenants?
Yes. Tenants report issues on WhatsApp and you track each request as a ticket until it is fixed.
Ready to run sales and support from one inbox?
Create your free account today. When you are ready to go live, a one-off KES 2,500 setup connects your official WhatsApp Business profile, and then you only pay for the messages you send.
No monthly fee · Pay per message · Top up with M-Pesa